LaShonda L. Eaddy Ph.D. , APR
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ABOUT
Bridging the gap between theory and practice
As a “practitioner scholar,” my primary objective is to conduct research that can help public relations professionals. I am particularly interested in crisis communications. My main research question is “What are the impacts of crisis history?” To understand this, I formulate queries with regard to perceptions, behaviors, emotions, or intentions regarding organizations that are currently experiencing crises. I also seek to uncover what makes crisis history more or less salient for people as they make evaluations of organizations that are currently experiencing crises.
RESEARCH
As the foremost crisis history expert, I seek to uncover what makes crisis history more or less salient for people as they make evaluations of organizations that are currently experiencing crises.
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Extant literature has only examined crisis history as a superficial construct, examining the impacts of crisis history as either present or absent. The truth is more complicated. Therefore, I have found a literature gap where I can lead the scholarly endeavor as the leading crisis history expert and make significant contributions. The crisis communication field is ripe and in need of further crisis history exploration. My research fills an urgent gap in two related fields: public relations as a profession, and public relations as an academic discipline. My questions and scholarly insights provide actionable results to inform crisis communication strategy.
Highly Commended Paper Award Emerald Publishing
2019 Emerald Literati Awards
Institute for Public Relations W. Ward White Ward for Top Paper of Practical Significance
International Public Relations Research Conference
QUOTED IN
"While crisis managers and organizational leaders probably remember previous crises, they frequently haven’t learned from the history or improved organizational practices and infrastructure in moments when their companies are not in crisis" - Dr. LaShonda L. Eaddy