Publications &

Media Appearances

MY ARTICLES

Unearthing the facets of crisis history in crisis communication:

A conceptual framework and introduction of the Crisis History Salience Scale

LaShonda L. Eaddy 

Crisis history tellers matter

The effects of crisis history and crisis

information source on publics’ cognitive and affective responses to organizational crisis

LaShonda L. Eaddy & Yan Jin

How financial crisis history informs 

ethical corporate

communication

​Insights from corporate communication leaders

Yan Jin, Lucinda Austin, LaShonda L. Eaddy, Shelley Spector, Bryan Reber, Camila Espina

INVITED BOOK CHAPTERS

The evolving complexity of crisis issues: The role of crisis history

LaShonda L. Eaddy & Shelley Spector

In Y. Jin, B. H. Reber, & G.J. Nowak (Eds.), Advancing Crisis Communication Effectiveness: Integrating Public Relations Scholarship with Practice, (Abingdon, UK: Routledge)

INVITED TALKS

PR Women Who Changed History: Using Public Relations for the
Public Good

The Museum of Public Relations

QUOTED IN:

SNL, Wells Fargo Act Quickly to Avert Crisis

By: Seth Arenstein

PR News Crisis Insider

How the Digital Age Is Changing Information Flow

By: Mark Hendricks

The Holmes Report